TERMS AND CONDITIONS OF SALES

TERMS AND CONDITIONS OF SALES

Every user who enters and uses the services of this online store www.olgabalaska.gr is considered to consent and unconditionally accept the terms.
If a user does not agree with these terms he must avoid using the online store and any transaction with it.

A. Product ordering and consumer protection

The placing of an order through the e-shop, is the conclusion of a distance selling contract, regulated by the legal framework of Law 2251/1994, as amended and inforce today.
Possibility of a valid order through the e-shop exists as long as the provisions on legal capacity of Greek Law are met, to natural or legal persons.

B. Intellectual property rights

The entire content of the website www.olgabalaska.gr including, indicative but not restrictive, texts, news, graphics, photos and generally any kind of files is the subject of copyright and is governed by national and international copyright provisions, with the exception of the express recognized rights of third parties.
For this reason, reproduction, republishing, copying, storage, sale, transmission, distribution, publication, execution, “loading”, translation, modification in any way, in part or in summary without the express written consent of the company is prohibited (for more information see TERMS OF USE AND SITE CONDITIONS).

C. Payment methods

The Products, prices, shipping terms (place, time, etc.) are what are listed in the Registration Confirmation of your order.
Payment is made before or upon delivery of the product and can be made by one of the following payment methods.
1. Cash on delivery for your order at the place of your choice.
2. Payment by Credit / Debit Card.
If you have chosen a payment method
through credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners, Discover or
by using the Masterpass e-wallet, our website refers you to complete the secure form.
The details of the card you provided will be processed by SSL encryption.
For credit and debit card payments, you are required to enter your CVV (Card Verification Code), a code printed on the card that serves as a security code for e-commerce transactions.
Credit cards will be subject to approval and verification by the issuing company, and if this institution does not approve the payment, we will not be responsible for any delay or delivery failure and we will not be able to ratify any contract with you.
If your card is rejected, it may be due to the following reasons:
The card may have expired.
Check if your card has expired.
The card may have reached its credit limit.
Check with your bank if your card has exceeded its credit limit.
The information you entered may be incorrect.
Check that you have filled in all the required fields correctly.

3. By deposit in a bank account of our company.
If you encounter any problems with your card or wish to complete your purchase through a bank transaction, contact us at+306948303837 to inform you about the bank accounts where you can make a deposit.
For your best service, please give your Name and Order Number as a reason in the bank depository.
Then please send the deposit receipt by e-mail to tsakstel@hotmail.com
The bank account in which you can deposit the money is:
Bank: ALFA BANK: IBAN: GR4901404090409002101063025, Beneficiary ΤΣΑΚΙΡΗΣ ΣΤΥΛΙΑΝΟΣ
PIRAEUSBANK: IBAN: GR9801717150006715116140676, Beneficiary ΤΣΑΚΙΡΗΣ ΣΤΥΛΙΑΝΟΣ
* Attention the customer is charged the bank commission (commission “OUR”), in case of bank transfer from another bank.
* Be careful if the customer makes the payment from another bank.
a commission of 3.00 € is charged.
Www.olgabalaska.gr has selected the best partners to guarantee the security of your payments with encrypted and secure connection.
Payments are made through a secure environment.
All banking information is confidential.
Www.olgabalaska.gr processes your card details exclusively for the completion of the transaction between us, the repayment of the products you have purchased from our online store.
The processing of your personal data is governed by the Privacy Policy.

D. Order Cancellation

The order can be canceled in the following cases:
1. Before the order is completed, during the electronic ordering process you can remove the quantities of products from your shopping cart by clicking on the delete button and then update.
At the same time, you can change the amount of products you have selected to zero.
2. If the online order has been completed but the product has not yet been shipped to your place you can call +306948303837 and one of our partners will undertake the cancellation of your order.
3. After receiving the product and within fourteen (14) calendar days, call us at +306948303837 or contact us by email at tsakstel@hotmail.com
explaining the reason you wish to cancel the order and one of our partners will cancel it your order.
The return costs are borne by the respective buyer and he must use courier services only for the shipment of the products, the cost of which will be paid by him.
4. In case your order has already been invoiced and you wish to cancel it, then contact the Customer Service Department at +306948303837 and provide the details of your order.
One of our partners will undertake the cancellation of your order and will inform you about your choices.

E. Shipping Costs-Transportation

The products can be sent to you anywhere within the Greek Territory and especially to the place you have indicated to us in the Order Form with courier service, with which we have concluded a relevant contract.
Shipments will be made daily, except Saturdays, Sundays and holidays.
Shipping for orders over € 300 is free.
The respective transport company with which we will cooperate imposes additional charges in case the order exceeds the kilos defined by the contract between us for which we will inform you in time before sending your order.

F. Registration of members

If the visitor / user wishes to register in the services of the site agrees to a) provide true, valid and complete information about the information requested in the relevant requests for access to its contents / services and b / maintain and diligently updates its registration details so that they are kept true, accurate, valid, up-to-date and complete.
Accounts with incomplete or false information will be deleted without notice.
Each member undertakes to make strictly personal use of his account details and to immediately inform the site of any use of his account by third parties which caused a violation of the described terms of use.

G.Sending Newsletters – Newsletters

The newsletters that the visitor / user of the site services receives by registering in the mailing lists are the intellectual property of the site administrators and are therefore protected by the relevant provisions of Greek law and of international conventions.
The site administrator reserves the right not to register a person in the recipient lists or to delete him from them.
Upon completion of your order, you give your consent to send informative newsletters from www.olgabalaska.gr.
You can request at any time to stop sending updates on the offers, new collections or new types of products we offer as well as our actions or to refuse to receive instant promotional notifications.
It is easier todo this by clicking on the “Unsubscribe” link in any email or notification we send you.
Otherwise, you can contact us using our contact details.
The protection of personal data
This Privacy Statement and the attached Terms and Conditions of Use of this website describe the method of collecting data from the website, the use of this data by us and the terms and conditions of use of this website.
This Privacy Statement refers exclusively to the personal data that you provide to us during your orders, in accordance with the provisions of applicable Legislation, including Laws 2472/1997 on the protection of the individual from the processing of personal data. and3471/2006 on the protection of personal data in electronic communications, as in force today.

Security

Www.olgabalaska.gr recognizes the importance of the issue of security of your personal data as well as your electronic transactions and takes all necessarymeasures, with the most modern and advanced methods, to ensure your maximum possible security.
The company has adopted procedures that protect the personal data that users submit to its website or provide it by any other means (eg by telephone).
These processes protect users’ data from any unauthorized access ordisclosure, loss or misuse, and alteration or destruction.
They also help to ensure that this information is accurate and used correctly.
If you have a credit card VISA,VISA ELECTRON, MASTERCARD, DINAMIC, MAESTRO, AMERICAN EXPRESS, DINERS, DISCOVER, you can use it safely through www.olgabalaska.grand the Safe Environment of all Greek Banking institutions.
The process of payment through credit cards is covered by the latest security standards and via secureserver.
specifically for your purchases via credit card advised that:
Upon purchase confirmation by credit card, you are taken automatically in a safe environment
Once your order has been completed and if you have chosen a payment method via credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners, Discover or using the Masterpass e-wallet, our website refers you to complete it secure form.
To secure credit card transactions, all card payments are processed through online payment platform and uses encryption.
Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.